In Your Corner : Resolutions for 2016 That Every Aspiring Author Should Make (pt 4)

Three weeks back, I launched off a new series for Self Publishing Advisor with the singular goal of answering one simple question:

What’s your goal for 2016?

This question, of course, lay the groundwork for a whole host of further sub-questions that rapidly morphed into a series of tasks I think every author probably keeps in mind as a new year rolls around–and indeed, these tasks make for an excellent New Year’s Resolution list if ever I saw one.  Even though a small part of me cringes at the thought of yet another to-do list, I can’t help but recognize that the recoil is somewhat a consequence of semantics: I may not have had much success giving up sweets or processed foods or otherwise accomplishing resolutions of years past, but I fully acknowledge the fact that structured and manageable goals are important and sometimes even necessary things to move a book from ideation to final publication.  If we divorce the word “resolve” from its holiday baggage, I think there’s no denying its powerful potential for instigating personal transformation.  Just think of its original–and simple–definition:

resolve

With a firmness of purpose firmly instilled in our hearts and minds, we have already examined the first eleven of the fourteen total resolutions I propose (click on the links to view the respective blog posts):

  1. Set goals.
  2. Facilitate goals.
  3. Make writing a priority, and
  4. Read, read, read.
  5. Master at least the basics of social media.
  6. Research deeply.
  7. Connect with other authors.
  8. Embrace a good critique.
  9. Learn to love rewrites.
  10. Try something new, and
  11. Stop comparing your achievements with others.

This week, I’m going to close out the series with three more:

  1. Writing consultation.
  2. Learn about self-publishing, and
  3. Embrace your style!

Now we come down to the brass tacks.

What is a writing consultation, and how can it help me?  Have you ever been stuck in a rut?  Is the dreaded “Writer’s Block” a regular or even constant companion of yours?  There are untold untapped resources out there to help jump-start or fine-tune your writing and get your book back on track, such as the writing consultation service from Outskirts Press (my employer).  A number of other indie, hybrid, and self-publishing companies offer similar services, and there are all kinds of free websites dedicated to the same thing–and the only downside to these free services is the fact that they can be hard to navigate.  When you have thousands upon thousands of web pages to filter through for relevant bits of information, where do you get started?  Herein lies the benefit of an actual, honest-to-goodness sit-down session with a live human being and professional: a consultation session gives you time with a skilled writer who is also an industry expert in order to address any writing issues you are experiencing.  You should also emerge with a great deal of valuable advice and a plan of action for moving forward.  A live consultation is the great rut-breaker!

consultation

And what’s this about learning about self-publishing?  Simply put, the more you know about the self-publishing industry–and the options available to you, the author–the easier it is to find your way forward.  Don’t be afraid of the Great Unknown!  You can’t afford to not know what you’re getting into, and if you find yourself overwhelmed, don’t hesitate to get in touch with the self-publishing community through web forums or even the experts that your prospective self-publishing platform keeps on hand for just such a moment.  They’re there to help!  And while I can’t speak for all experienced indie authors, the ones I have had the pleasure to meet and work with are unfailingly kind and generous with their time, advice, and feedback.  So: do your research and learn what you’re getting into.  Odds are it’s not nearly as scary a process as you may imagine.

Finally, embrace your style!  As a writer, you may do things a little differently from the next writer at the imaginary conference table, but that’s what makes you so special–and it is also what sets you apart and what will help you sell books later on.  Never give up.  Never surrender to self-doubt!  Your style and your choices as an author are valid.  Not only are they valid, but they’re your greatest strengths and your greatest selling points.

writing style

Don’t shrink from your quirks and “what makes you weird,” as one of my old writing instructors used to say.  Own them!  Play them up!  If you’re doing things your own way and you feel like you’re writing the book you want to write, then I guarantee you that you’re writing a superior book.

Always remember: you are not alone. ♣︎

ElizabethABOUT ELIZABETH JAVOR: With over 18 years of experience in sales and management, Elizabeth Javor works as the Manager of Author Services for Outskirts Press. The Author Services Department is composed of knowledgeable publishing consultants, pre-production specialists, customer service reps and book marketing specialists; together, they all focus on educating authors on the self-publishing process to help them publish the book of their dreams. Whether you are a professional looking to take your career to the next level with platform-driven non-fiction or a novelist seeking fame, fortune, and/or personal fulfillment, Elizabeth Javor can put you on the right path.

Marketing BASICS : Selling Readers ON Your Book, Not Just Selling Your Book to Readers

Welcome back to my series on marketing B.A.S.I.C.S. here at Self Publishing Advisor, of which this is the fourth installation.  Three weeks ago I got the series underway with this introductory post, followed by an exposition on the “B” in B.A.S.I.C.S. (“Building an Online Presence“).  Last week, I answered the burning question of “What does the letter “A” stand for, then?” with a not-so-simple answer tackling various ways and means of “Ascertaining Your Ideal Reader.”  This week, as you might have guessed, we’re taking a look at the next letter in B.A.S.I.C.S. as we examine just how to go about Selling readers ON your book––and not just selling your book TO readers.  If the distinction seems a touch unclear, consider it this way: there are a lot of reasons why people do or do not buy specific books, and it only rarely can be defined as ONLY a financial transaction.  Ultimately, a book’s larger success can be credited to the author’s creation (and after, cultivation) a fan following made up of readers who really love and connect to the book.

As I mentioned last week, this series emphasizes marketing for new or first-time authors, but this point––this letter “S”––carries a lot of meaning for even the most experienced of authors.  There’s no point in an author’s professional career––even a blockbuster success of a career––where free passes are handed out.  No matter what stage of the self-publishing process you are at, you must continually strive to connect to your readers, and to create a product that is more than just attractive to them––you must strive to create a product, a book, that blows them away.  Each and every time.  This, too, is one of the most important and foundational of steps to crafting a successful marketing strategy.

selling a book

So, how DO I sell readers on my book?

  • Even before you publish your book, build community.  Spread the word!  Launch countdowns and promotions (like giveaways of Advance Reader Copies, or ARCs) on social media early.  And don’t forget to reach out!  Many first-time self-publishing authors find their most passionate advocates to be other members of the indie community.  Why?  Not only do they understand the rigors and narrative of self-publishing, but they’re by and large a welcoming bunch with extensive and generous networks––networks made up, in part, of avid readers looking for their next great book.  You shouldn’t approach the indie publishing community, online or off, as a chance to steal eggs from someone else’s basket, though: humility is a quality that belongs in the self-publishing community every bit as much as it does in fairy tales.  And, seeing a little of themselves in you, many established indie authors will be willing to put in a kind word for you with their readers.  One day, you’ll be able to pay it forward in the same way.

 

  • Share.  You’re not just selling a book––you’re selling the larger narrative surrounding your book, and that narrative intersects with your own life in ways that you won’t always be able to predict.  A key ingredient to selling readers on your book is to follow in Steve Job’s footsteps and be your own product’s biggest fan; your book is a beautiful and wonderful thing, and your enthusiasm for can be positively infectious.  Never be ashamed to share with your readers your passion for what you’ve created, and to do so in as many creative ways as you can think of: radio and blog interviews, posts to Twitter and Instagram and Tumblr and Vine that reveal the “behind the scenes” elements that give a book its own life and render you, the author, into an interesting character in your own right.  (And trust me, you ARE interesting!  You’ve written a book, after all.  You’ve put a piece of yourself out in the world for other people to engage with and respond to.  Whoa.)

 

  • And last but not least: Publish the book that you would want to buy.  If you’re only halfway sold on the concept, execution, or presentation of your book … well, let’s just say that readers are usually looking for the same things in the books they buy as authors really want to see in the books they publish.  Give every detail of the process––from conception through creation to final publication––the same level of care and attention that you might give to a priceless work of art.  The comparison is only fair, as your book is art.  And I, for one, can’t wait to read it.

Thank you for reading!  If you have any questions, comments, suggestions, or contributions, please use the comment field below or drop us a line at selfpublishingadvice@gmail.com.  And remember to check back each Wednesday for your weekly dose of marketing musings from one indie, hybrid, and self-published author to another. ♠

KellyABOUT KELLY SCHUKNECHT: Kelly Schuknecht is the Executive Vice President of Outskirts Press. In addition to her contributions to the Outskirts Press blog at blog.outskirtspress.com, Kelly and a group of talented marketing experts offer book marketing services, support, and products to not only published Outskirts Press authors, but to all authors and professionals who are interested in marketing their books and/or careers. Learn more about Kelly on her blog, kellyschuknecht.com.

From the Archives: “Self-Publishing Authors Can Get Their Books on the Shelves of ‘Traditional’ Bookstores”

Welcome back to our Tuesday segment, where we’ll be revisiting some of our most popular posts from the last few years.  What’s stayed the same?  And what’s changed?  We’ll be updating you on the facts, and taking a new (and hopefully refreshing) angle on a few timeless classics of Self Publishing Advisor.

∗∗∗∗∗

[ Originally posted: April 27th, 2011 ]

Even with the recent changes in the book publishing industry, a “traditional” bookstore presence should still be a goal for authors who want this. Why? Well, with this presence, authors are able to target an audience that is passionate about books. Think about it — people have to leave behind the comforts of their own home to go into a bookstore. Most likely they are there to purchase a book. If your book is on the shelf, yours may just have a chance at being the book they buy.

How can you work toward getting your book into that bookstore, though? Is it a matter of luck? Can self-publishing authors make the cut? The good news is that even if you’re not necessarily on a “lucky streak”, it’s still possible to successfully target placement in “traditional” bookstores. However, you must have a solid plan in place for doing so. Here are a few action items to put on your list as you get started:

  • Make sure your book is fully returnable. If your book cannot be returned, there is great risk involved for the bookstore. For example, if they stock 10 copies of your book and only 4 sell over the course of a year, they are losing money. If the book is returnable, though, the store can simply send the book back that doesn’t sell. Think of this return-ability as a type of “insurance” for your book.
  • Offer a sufficient trade discount. What’s sufficient? Typically that will be around 50-55% (or higher). Of course this does cut into your profits, but a higher retail margin gives the bookstore more incentive to stock your book on their shelves. No incentive? No cigar.
  • Build proof that your book is desirable. This is probably the most difficult (though not insurmountable) part of it all because authors often have a bias view of their book. However, the best indicator of a desirable book is exponential sales figures. If the amount of books you sale doubles, triples, quadruples, etc. month-after-month, that is something that can work in your favor. If you aren’t a professional marketer, you may want to seek the services of a book marketing consultant. Make sure they are able to help you draft a marketing plan and go forth on planning your publicity.

After you’ve done all of the above, you must put together a proposal to submit to bookstore contacts. You can find others specifically on their websites, but Barnes & Noble can be reached here:

The Small Press Department
Barnes & Noble
122 Fifth Avenue
New York, NY 10011

Other bookstores can be found through Google. Another popular site for locating independent bookstores is Indie Bound.

Do you know of any other bookstores that are small press/self-published friendly?

by Wendy Stetina

When Wendy first posted this article back in 2011, the publishing industry looked rather different––and in many ways, it looked to be stumbling down the path to utter self-annihilation.  Borders, once a behemoth of the bookselling industry, went out of business in 2011, leaving many readers and authors questioning what––if any––place the brick and mortar bookstore held in the future of their industry.  In the heated discussion that followed in the post’s comments section, various Self Publishing Advisor subscribers pointed out the rise of online retailers as the cheapest and most effective sales platform for indie authors.  In response, SPA moderator Elise L. Connors wrote that “[T]his post wasn’t written with the intention of persuading authors to go after bookstores. It was actually written to let authors who are going after that avenue know that they shouldn’t give up on that ‘dream’ because of the current landscape of the industry.”  (The italics are mine.)

It’s true that Amazon has continued its meteoric rise to the top of the bookselling industry since 2011, and it’s also true that Amazon’s expanded offerings to self-publishing authors have captured much of the market and spurred much public dialogue about the world of indie publishing.  It’s true that Barnes & Noble’s online presence, the Apple iBooks Store, and a whole host of social media platforms and numerous self-publishing companies have sprung up in recent years to diversify and stabilize the market.  And while there have never been so many ways to buy and sell a book as there are in the year 2016, it is true too that ebooks and e-readers have done nothing to lessen customers’ appreciation for the pure tactile pleasure of a brick and mortar store.

Even Amazon has come around to seeing a street presence as importance, as evidenced by the launch of the first Amazon Books shop (in Seattle) last year.  Yes, it seems mostly a kind of marketing gimmick, but it’s one that works.  As one skeptical self-publishing expert learned, even the store’s critics often walk away with an Amazon Prime Membership or a physical book or two.  (These are true stories, people!)  There is, apparently, nothing that quite beats the “instant gratification” of beholding actual physical books on an actual physical shelf.  And while the jury’s still out on whether Amazon Books stores will do anything specifically geared to boost sales of self-published works––like installing Espresso Book Machines, for example, or offering curated collections of Print on Demand (POD) editions of Kindle favorites––one can’t help but notice the wide swathes of shelf space dedicated to Kindles in pictures of the interior.

amazon bookstore

And Amazon’s not the only company with a brick-and-mortar presence that can make a difference for indie and self-publishing authors.  In fact, many independent bookstores and even larger chains like Denver’s Tattered Cover go to great lengths to boost sales of local indie authors.  On my last visit to one of Tattered Cover’s several stores, I stepped inside the doors and made my way toward the coffee bar––only to find my progress impeded by a series of low bookshelves that blocked out the cafe’s seating area.  These shelves were the first thing every customer sees when walking in that store, and they were positively packed with self-published books, placed there on consignment.  (If you live in or near Denver and are interested in knowing more, visit their website.)

 

But ultimately, I’m not here today to defend the bookstore as a vital place to sell your books.  I’m here to help those of you who already know you want to get your book into a bookstore somewhere … to do so with the least amount of fuss.

To return to Wendy’s original post, most bookstores now either mandate her first point (“Make sure your book is fully returnable“) or take any guesswork out of the equation by relying on a consignment model (as with Tattered Cover, above).  And Wendy’s second point holds true: when an author is given the option, it’s a wise idea to “Offer a sufficient trade discount.

In many ways, however, Wendy’s third point is the most important.  Aside from keeping your name and work in the public eye, simply by virtue of placing your book in a bookstore, there are several ways you as an author can help “Build proof that your book is desirable.”  Most bookstores have stringent standards for the self-published books they stock: the title in question must dots its is and cross its ts in that it must have an ISBN, a cover that exudes professionalism and sound design sense, and so on.  Striving to meet these standards in order to appear on Barnes & Noble’s or Tattered Cover’s shelves can only do good things for the “desirability” of your book on a larger scale.  I guarantee you that an attractive, professional-looking book will sell better online as well as off the shelf.

Last but not least, a fantastic way to sell readers on the value of your book is by building relationships with them––and one of the best ways to make contact with your readers is to host events … at your local bookstore.  If you pursue hosting such an event, many bookstores will offer additional opportunities to feature your works within your stores, especially since good attendance at your event will likely translate into a solid spike in general sales for them.  (More foot traffic always equates to more sales when it comes to a brick-and-mortar bookstore.)  And the flipside of the coin is also worth examining: if you have already managed to clear a bookstore’s consignment standards, they are more likely to agree to partnering with you on hosting such an event.  Readings, Q&A sessions, and book signings are fertile ground for the indie author!  ♠

KellyABOUT KELLY SCHUKNECHT: Kelly Schuknecht is the Executive Vice President of Outskirts Press. In addition to her contributions to the Outskirts Press blog at blog.outskirtspress.com, Kelly and a group of talented marketing experts offer book marketing services, support, and products to not only published Outskirts Press authors, but to all authors and professionals who are interested in marketing their books and/or careers. Learn more about Kelly on her blog, kellyschuknecht.com.

Marketing BASICS : Ascertaining Your Ideal Reader

Welcome back to Wednesdays on Self Publishing Advisor, where we tackle the intricacies of marketing each and every week in the hopes of making your life as an indie, hybrid, or self-publishing author just a little bit easier.  This is actually the third post in a series examining marketing B.A.S.I.C.S.––yes, that’s an acronym! but more on that later––with a particular emphasis on marketing for new or first-time authors.  It all began two weeks ago with this introductory post, and continued last week with an in-depth look at the “B” in B.A.S.I.C.S.: “Building an Online Presence.”  This week, we’re ready for a new letter and a new sub-topic.  What does the letter “A” stand for, then?  Simple: “Ascertaining Your Ideal Reader.”  This is one of the most important and foundational of steps to crafting a successful marketing strategy.

What is this “Ideal Reader” business??

Your ideal reader is not simply the person who buys your book; he or she is the person who falls in love with the world your book creates and actively looks for ways to participate in that world, whether by following you (the author) on social media or sharing your book with others.  They’re not invested solely out of obligation––which is to say, they’re most likely not members of your immediate family or friend circle.  As wonderful as your existing network of relationships is, and as useful as your friends and family can be––as cheerleaders and amplifiers in your marketing campaign––they first fell in love with you and not your book, and that is always going to be a complicated tightrope to walk.

Your ideal reader, on the other hand, is a fan; but more than this, he or she is engaged with your book outside of the text as defined by letters inked on a page or pixels shadowing a screen.  Your ideal reader will slide your book into a back pocket while walking the dog or slip it into the diaper bag when taking the kids to story hour at the library; she’ll talk about it over the headset while duking it out with her friends on the Xbox or he’ll pass his dog-eared battered copy on to a friend or someone will drop it reluctantly by a Little Free Library––not giving it up because they didn’t have a use for it anymore, but rather giving it up because they’re fairly certain someone else might need it very much indeed.  These people are your mediators, your access, and your ambassadors to the world.

What does an ideal reader have to do with marketing, anyway?

As with any product, your book needs someone to buy it.  You can try to move copies by being absurdly wealthy and getting your superPAC to buy and then distribute thousands of volumes to local libraries in the vague hope that people will discover it while browsing and magically translate that discovery into a sudden impulse to buy more copies and distribute them to friends and family––but I’d be lying if I told you this is a time-honored or even remotely effective strategy.  Time and again, authors who meet their own personal benchmarks for “success” (and the word means something different to everyone) point to these sudden spikes or “strategic bulk” purchases as unethical, while grassroots support from middle or low-income readers who actually love your book enough to buy it despite limited resources tends to lead to long-term sustainable sales.  It goes without saying that people who have a personal, political, or financial stake in promoting your book are useful … but they can also unintentionally sabotage your success if they make your book about themselves, or about anything other than untrammeled storytelling.  And in order to find your grassroots supporters, you have to know where they live (so to speak), and the language they use (literally but also figuratively) to share what they love.

How do I track down my ideal reader, then?

Your ideal reader, if you’re an author of nonfiction, can be identified according to what problem he or she is trying to solve––whether that problem is the reader’s dependency on sugar for energy (a dietary self-help book, perhaps) or the upcoming dinner he’s throwing for the in-laws (a Mediterranean cookbook, perhaps) or her desire to fill a gap in her understanding (of particle physics, or a history of bipartisan politics in America, or the internal hierarchy of multinational corporations).  If you’re an author of fiction, your ideal reader is defined as someone who, when looking for new material to read, is drawn to the type of content or genre or characterization or form which you like to write––in other words, your ideal reader is someone whose tastes in consumption corresponds directly with your tastes in production.  There are many other people who might read your book and enjoy it or benefit from it, but they are baptized into the fold rather than the founders of it.

ideal readers self-publishing

Now, your book many bend genre traditions.  It may be so utterly innovative that the usual metrics of comparison––genre, plotting, etc––break down entirely.  And that’s entirely wonderful, even if it makes identifying your ideal reader just a touch more difficult.  If this is the case for you, instead of trying to jam your book into the confines of a neat description, ask yourself: What do I like to read?  What works of art and music and film move me?  Where do like to go to discover new reading material?  These make for the simplest and most effective path to finding your readers.

 

Once you find your ideal reader, what next?  Well, you make it worth their while to buy your book.  And that’s where next week’s blog post comes in.  Make sure to check back here next Wednesday!  There’s so much more to come.


Thank you for reading!  If you have any questions, comments, suggestions, or contributions, please use the comment field below or drop us a line at selfpublishingadvice@gmail.com.  And remember to check back each Wednesday for your weekly dose of marketing musings from one indie, hybrid, and self-published author to another. ♠

KellyABOUT KELLY SCHUKNECHT: Kelly Schuknecht is the Executive Vice President of Outskirts Press. In addition to her contributions to the Outskirts Press blog at blog.outskirtspress.com, Kelly and a group of talented marketing experts offer book marketing services, support, and products to not only published Outskirts Press authors, but to all authors and professionals who are interested in marketing their books and/or careers. Learn more about Kelly on her blog, kellyschuknecht.com.

Marketing BASICS : Building an Online Presence

As I mentioned in last week’s post, I’m taking Wednesdays back to the B.A.S.I.C.S. of marketing for your self-published book.  And step one of every really effective marketing strategy in the silicon age requires us to tackle the “B” in B.A.S.I.C.S.: Building an Online Presence.  Given that you’re reading this blog post on the web, I’m going to assume you have already been initiated into the manifold wonders of the internet age, but I’m also going to assume that you’re starting your latest book marketing campaign from the ground up––which is to say, you’re looking to begin with that all-important keystone of any such strategy: motivation.

SIDE NOTE

I’m not going to lie: marketing your self-published book is hard.  Really hard.  It will requires a lot of time, energy, and trust––trust in yourself and your own capacity to make wise choices that fit your own project.  Without this trust, authors risk losing focus as they get sucked into a whirlpool of self-doubt and second-guessing.  I recommend skipping this arduous process entirely by embracing your own insight and the sometimes radical notion that you really can make good choices.  I know that you can, and I’m a perfect stranger!  Just think: you may be fixating at present on some of your own limitations, but you also have a front-row seat to your personal portfolio of strengths and skills!  Let’s put them to work in marketing.

BACK TO THE PROGRAM

The real reason to begin your book marketing campaign with a strong web presence is the simple fact that a comprehensive bundle of platforms––such as an author website, a blog site, as well as accounts on Facebook, Goodreads, Twitter, and even Instagram or Snapchat––is both an effective and inexpensive way to reach new readers.  We’ve written about many of these platforms before here on Self Publishing Advisor, in last year’s Social Media Primer and as far back as 2013 with Wendy’s discourse on improving blogs, but the fact remains that authors are presented with something of a moving target.

New platforms are becoming available all of the time, while less popular ones or ones that have outlived their usefulness are archived or excised from the web altogether.  This is why I used the key phrase “comprehensive bundle of platforms” above: to indicate that an effective presence requires a flexible, adaptable set of options––and above all, the freedom to experiment with emerging technologies as well as the courage to abandon unhelpful ones.  My own recent experiences with Twitter and Snapchat make for a good illustration; I’ve found a healthy and important niche for my Twitter use in broadcasting updates and news about my current work and upcoming publications, but I haven’t quite found a marketable use for Snapchat.  I tried, enjoyed it for a spell, and could even see quite a lot of potential there … but I could never quite invest in it the creative energy required to make it a success.  So I shut my account down in order to spend that time more effectively on platforms that better fit with my personality and web usage.

TWO TIPS

  • Your websites and blogs should be streamlined and easy to navigate; they must both catch a visitor’s eye and capture a visitor’s interest in regards to content, as well as make it easy for even the most unfamiliar of visitors to learn about and buy your book.  In building your websites, you can choose from among a whole host of free services, including WordPress (which is what we use), or Blogspot, or Tumblr, but whatever route you take you ought to consider purchasing your own domain name.  Make it something intuitive and easy to remember; many authors choose to use either their pen-names or the titles of their books as domain name inspiration.
  • Consistency is key.  Whether we’re talking about blog posts or social media updates, creating a sense of routine and reliability is important.  It both makes you more findable (especially if you integrate the tricks of SEO or Search Engine Optimization into your postings) and more trustworthy.  You  might even work up a schedule of what sorts of materials to post on which days of the week, as we do here at Self Publishing Advisor.  You know from following this blog in the past that every Monday we run through the major self-publishing related news items of the week, and every Saturday we run a book review compendium of a self-published book.  Because you know this, you already know that a) you can trust us to post new material on a regular basis, and b) which days of the week you’re most interested in spending some quality time on our website.

So that’s the “B” in B.A.S.I.C.S. … or at least, that’s a place to start!  There’s so much more to come.


Thank you for reading!  If you have any questions, comments, suggestions, or contributions, please use the comment field below or drop us a line at selfpublishingadvice@gmail.com.  And remember to check back each Wednesday for your weekly dose of marketing musings from one indie, hybrid, and self-published author to another. ♠

KellyABOUT KELLY SCHUKNECHT: Kelly Schuknecht is the Executive Vice President of Outskirts Press. In addition to her contributions to the Outskirts Press blog at blog.outskirtspress.com, Kelly and a group of talented marketing experts offer book marketing services, support, and products to not only published Outskirts Press authors, but to all authors and professionals who are interested in marketing their books and/or careers. Learn more about Kelly on her blog, kellyschuknecht.com.