From the Archives: “Determining What Book Readers Want”

Welcome back to our Tuesday segment, where we’ll be revisiting some of our most popular posts from the last few years.  What’s stayed the same?  And what’s changed?  We’ll be updating you on the facts, and taking a new (and hopefully refreshing) angle on a few timeless classics of Self Publishing Advisor.

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[ Originally posted: July 20th, 2010 ]

Your book content – fiction, non-fiction, children’s, religious – naturally presumes a value to readers intending to be entertained or learn something from your work. How do they decide they want to read your book?

They don’t. You do. Sound like an incredible power? It is. Its name: Marketing

When Thomas Edison turned 16 do you suppose he wanted a Tesla Roadster? Probably not. In order to want something you need to know it exists. One definition of marketing is convincing a a mass of people to want what you have. That puts you, the author of your book, in the cat bird’s seat. Who knows your book better than you, after-all.

How readers know about books has changed a great deal over the past decade, and my guess is that trend will continue. With Amazon, Twitter, Podcasts, Bookfinder, etc. we no longer rely on a single-minded source for telling us about books. A good CEO (the self-published author) knows how to leverage the expertise of others and delegate work. Consider the long-term. Research self-publishers with ongoing marketing support and services. Being published is rarely even enough.

– by Kelly Schuknecht

“Readers are not sheep, and not every pen tempts them.”
Vladimir Nabokov, Lectures on Literature

“Why are we reading, if not in hope of beauty laid bare, life heightened and its deepest mystery probed? Can the writer isolate and vivify all in experience that most deeply engages our intellects and our heats? Can the writer renew our hope for literary forms? Why are we reading if not in hope that the writer will magnify and dramatize our days, will illuminate and inspire us with wisdom, courage, and the possibility of meaningfulness, and will press upon our minds the deepest mysteries, so we may feel again their majesty and power?”
Annie Dillard, The Writing Life

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When we talk about knowing what we want and making our readers want it to, it’s not quite the same thing as the sales pitch for selling a car. (Although sometimes I envy car salesmen their confidence.)  When we talk about selling our readers on our book, we’re talking about something more grand and with farther-reaching effects–we’re talking about selling that reader on a dream.  We’re not simply marketing, as nice and simple of a descriptive term that might be. We’re in the business of changing the trajectories of peoples’ interests … with nothing more or less than the power of words.

know what you want

Which is not to discount the profound importance of marketing in the world of self-publishing! Marketing isn’t optional for the self-publishing author–it’s absolutely vital. How else will new readers know that your book exists? How else will they know where to track it down and buy it?

You can’t sell readers on a dream if they don’t know it exists.

So how do you keep your marketing strategy from dipping into the hazardous waters of the car salesman’s sales pitch? Several thoughts:

  • Be authentic. We dislike car salesmen as a stereotype at least because we’ve been taught to perceive them as fake.
  • Actually care. Care about your reader. Remember, writing and selling a book isn’t just about your bottom line. It’s making sure your book is received by its ideal audience at the ideal moment. Money is great, but it shouldn’t be the sole purpose of what authors do–and your readers can sense when it is. Prioritize your readers’ needs by putting yourself in their shoes. What is their native habitat? Where do they feel safe? How can you reach them where they already live?
  • Be engaged. You might not be able to respond to every tweet and Facebook comment you receive as an author, but making an effort to respond to readers regularly on the platforms they love is a great signal that you’re not some aloof writer who’s out of touch with the world you live in.
  • Give back. There are a lot of fun ways to do this that drum up your marketing base, too–giving is, in fact, necessary to receive. Consider giveaways, donations, free webinars or live chats, and all of those other ways in which you as an author can interact with your readers in a way that’s fresh and honest and mindful of their needs.

Remember, too, that marketing doesn’t have to be boring. You’re not selling a car. You’re selling your book. And your book is amazing!

Thanks for reading.  If you have any other ideas, I’d love to hear them.  Drop me a line in the comments section below and I’ll respond as quickly as I can.  ♠


Kelly

ABOUT KELLY SCHUKNECHT: Kelly Schuknecht is the Executive Vice President of Outskirts Press. In addition to her contributions to the Outskirts Press blog at blog.outskirtspress.com, Kelly and a group of talented marketing experts offer book marketing services, support, and products to not only published Outskirts Press authors, but to all authors and professionals who are interested in marketing their books and/or careers. Learn more about Kelly on her blog, kellyschuknecht.com.

From the Archives: “Give me six hours…”

Welcome back to our Tuesday segment, where we’ll be revisiting some of our most popular posts from the last few years.  What’s stayed the same?  And what’s changed?  We’ll be updating you on the facts, and taking a new (and hopefully refreshing) angle on a few timeless classics of Self Publishing Advisor.

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[ Originally posted: August 7th, 2009 ]

Give me six hours to chop down a tree and
I will spend the first four sharpening the axe.
– Abraham Lincoln

Let’s look at breaking down your self-publishing book project into the short, mid, and long range in terms of the process in goals. The actual time involved for each phase varies with each author and each project. Nevertheless, you’ve worked hard on writing, revising, and preparing your book for publication. Congratulations. The first step or phase is done or nearing complete, and it’s time to publish.

Many authors confuse this second step – actual publishing – with step 3. Let’s slow down and take a closer look. Phase 1 is the writing, or artistic phase. Step 2, the publishing or business step. Time to begin sharpening the axe. Upfront prices are important, but take the time to avoid the ever present instant gratification of free and quick publishing and research beyond. What kind of pricing control will you have? Professional production options? Will your book be situated to retail competitively on the market? What kind of marketing services and options are available after publication? These are critical questions to ask as you research full-service self-publishing options, customize your mid-range work, and begin to look at getting your published book into reader’s hands. Now your prepared to chop the tree.

– by Karl Schroeder

Karl’s recommendations for breaking the publishing process down into three simple steps has as much to offer the self-publishing author in 2016 as they did in 2009. The steps are straightforward:

  1. Writing (the “artistic” phase)
  2. Publishing (the “business” phase)
  3. Publishing (the “chopping of the tree” phase)

There’s some lack of clarity between these two final points in Karl’s original post, but there doesn’t have to be. Think about it more like the distinction between planning and execution, which in reality ought to be separate steps and given equal weight from the outset. If the planning is not given your full attention, the execution can only ever be mediocre. And your book deserves better than mediocre!

planning

There are plenty of services out there to help you organize your plan and navigate the oft-hazardous process of publishing. If you’re still in the process of writing your book and you need a little more structure, I can’t begin to recommend the Scrivener writing software highly enough. Better still, you can try it for free for 30 days, which if you’re doing NaNoWriMo this November may be just enough time to knock out what’s left of your book.  If not, the renewal fee is minimal. It is, at its core, a digital studio space.  That’s Stage 1 taken care of.

If you’re at Stage 2, however, it might be time to reach out for help.  In doing your research for Stage 3, you will have stumbled across any number of companies offering self-publishing services–but how many of them have customer support?  Even if you’re not ready to commit to a specific company, it’s well worth getting to know who’s on the other end of the line when you call in.  In the case of Outskirts Press, you’re hooked up with a Publishing Consultant almost right away. (A real live person, in the age of the Internet?? Amazing.)  Some of your early questions can be answered by such a person, but if your questions require further attention, it’s worth paying (a reasonable amount, one would hope) someone like a Personal Marketing Assistant for that insight.  After all, as Karl said, marketing needs to start before your book hits the shelf.  It’s more of a lifestyle than a small component of a larger project.

Stage 3 is easy if you have knocked out the first with your customary thoroughness, in part because extensive planning will have made you aware of what you value most in a self-publishing company, and what steps to take once you’ve chosen one.  It might seem simple or reductive to break the publishing process down into just three steps … but then again, it works!

Thanks for reading.  If you have any other ideas, I’d love to hear them.  Drop me a line in the comments section below and I’ll respond as quickly as I can.  ♠


Kelly

ABOUT KELLY SCHUKNECHT: Kelly Schuknecht is the Executive Vice President of Outskirts Press. In addition to her contributions to the Outskirts Press blog at blog.outskirtspress.com, Kelly and a group of talented marketing experts offer book marketing services, support, and products to not only published Outskirts Press authors, but to all authors and professionals who are interested in marketing their books and/or careers. Learn more about Kelly on her blog, kellyschuknecht.com.

From the Archives: “HUGE MISTAKE: Using ‘Traditional’ Business Cards as a Coach/Speaker”

Welcome back to our Tuesday segment, where we’ll be revisiting some of our most popular posts from the last few years.  What’s stayed the same?  And what’s changed?  We’ll be updating you on the facts, and taking a new (and hopefully refreshing) angle on a few timeless classics of Self Publishing Advisor.

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[ Originally posted: February 28th, 2011 ]

You’re an AMAZING speaker. You know how to work the room when you’re in front of an audience. Once your presentation is over, though, you make a HUGE mistake. This one is really big, but no one told you what you were doing wrong: you hand out a business card. That sounds harmless enough, right? Not if you’re a coach or speaker.

A business card can’t portray the true value of a speaker’s knowledge in their field. Last week, I presented at Kathleen Gage’s New Horizon’s Telesummit on the topic “Your Book – Your Business Card”. If you haven’t published a book, you are doing your business (yourself) a great disservice. Think about how easy it will be to attract/retain clients and book speaking gigs if you had a published book

  • Your audience can get to know more about you and your business
  • You can share your expertise with your target customer and others in your field
  • Coaching is intangible. A book allows the client to touch the coach via the book.
  • A well written content rich book will validate the author as an expert. Experts get to charge more.

Okay, I’m sold. I know I need to publish a book to build my business. How can I get started? If you decide to self-publish, it’s not as difficult as you think. There are some companies that offer self-publishing packages for coaches and speakers, including Outskirts Press. Packages like these are designed for busy professionals that are always on the go. If you think self-publishing is right for you be sure to choose a self-publisher that can accommodate your marketing and distribution goals. Truthfully, creating the actual book is the easiest part. Make sure that you are maintaining the rights to your material and that you have control over your retail piece and your trade discount.

Some authors don’t want to pay to publish their books. In cases like these, you may consider going the “traditional” publishing route. Remember that you will be selling your rights to the book, but you will still be responsible for promoting your book after the process is complete. Also, publishing your book this way could take months or even years (if it’s accepted).

It is important that you weigh the pros and cons of each option and decide which one works for you.

– by Wendy Stetina

Wendy was right–the best advertisement for an author is a book, and the best means of marketing a new book is to start working on the next one. This isn’t to say you won’t have valuable things to add to the conversation about self-publishing if you yourself haven’t finished publishing your book, but as someone interested in indie publishing you probably know better than most the true importance of timing. It’s worth waiting to give that big presentation until after you have some hard copies of your book in hand, even though waiting is agonizing and fun for no one.

We’re talking about the power of tangibles. There’s a lot you can do with the force of your personality alone in terms of capturing an audience and convincing its various members of your sincerity and authenticity … but there will always be at least one person who will lobby a comment during the Q&A session asking how and where to purchase your book.  If you don’t have an answer for that person, your credibility as a presenter tanks.  It may not tank a lot, but any tanking is a bad thing.  On the other hand, if your book is for sale digitally and you can confidently state its retailers, you’ll earn credibility.  The more at home you are with the particulars of your own publishing experience–the date on which your book was or will be published, the retailers where it can be purchased, and your personal website address and social media account handles where your audiences can seek out more information–the more your image as a worthwhile presenter is built and the more your listeners will see you as an author and not just as any old speaker.

When it comes to speaking about self-publishing, there’s real currency in sharing your personal experience.  This is why I’m 100% an advocate of signing yourself up to be a presenter … and just a tad cautious about signing up too soon.  Make it worth your while.  And if you’re absolutely going to be steam-rolled into a presentation before your book is out in print, make your business card an access point to the publication process.  By which I mean: make sure it not only includes your publication date and website information, but make the giving of it an actual incentive to buy.  Incentivization is king!  You might offer a 15% discount to everyone who can provide proof of business card acquisition at online checkout–perhaps each business card is printed with a discount code–or you might use it as the first clue in a series that will lead your presentation listeners on an Easter egg hunt around town to friendly businesses that are promoting your work.  You can get really creative at this point–my suggestions barely scratch the surface!

Just … don’t let your business card be boring.

Thanks for reading.  If you have any other ideas, I’d love to hear them.  Drop me a line in the comments section below and I’ll respond as quickly as I can.  ♠


Kelly

ABOUT KELLY SCHUKNECHT: Kelly Schuknecht is the Executive Vice President of Outskirts Press. In addition to her contributions to the Outskirts Press blog at blog.outskirtspress.com, Kelly and a group of talented marketing experts offer book marketing services, support, and products to not only published Outskirts Press authors, but to all authors and professionals who are interested in marketing their books and/or careers. Learn more about Kelly on her blog, kellyschuknecht.com.

From the Archives: “Congratulations to the [2016] CIPA EVVY Awards Finalists”!

Welcome back to our Tuesday segment, where we’ll be revisiting some of our most popular posts from the last few years.  What’s stayed the same?  And what’s changed?  We’ll be updating you on the facts, and taking a new (and hopefully refreshing) angle on a few timeless classics of Self Publishing Advisor.

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[ Originally posted: May 15th, 2013 ]

Later this week, on May 18th, the Colorado Independent Publishers Association (CIPA) EVVY Awards will be hosting the 2013 award banquet. The event will take place at Marriott Denver South at Park Meadows and all proceeds will benefit the literacy projects of the CIPA Education and Literacy Foundation (CIPA ELF).

CIPA is a nonprofit association of independent book publishers, authors, future authors and related publishing service providers that has been providing leadership since 1992. Members come from many states as well as from Colorado and three foreign countries to take advantage of the resources made available through CIPA membership. Organization membership, along with active participation in CIPA programs, can open doors to many opportunities and can save thousands of dollars in costly mistakes.

Best of luck to all the finalists! To learn more about the event, visit http://www.cipacatalog.com/pages/CIPA-EVVY-Awards.

by Kelly Schuknecht

It’s been a long time since we’ve mentioned the CIPA EVVY Awards, an unforgivable lapse given that the EVVYs are one of independent publishing’s few (and most prestigious) award competitions.  Talk about a shortfall!  The world of traditional publishing is rife with similar awards (or as my dad would say, “It’s right lousy with ’em.”) and while yes, they’re sometimes the hallmark of snootiness and a competitive dynamic that self-publishing authors have for the most part eschewed, but they can also be a fantastic marketing tool.

Not only does winning an award create another cross-searchable entry in your Search Engine Optimization (SEO) strategy; not only does winning an award gain you recognition from those present at the awards ceremony and throughout the judging process; not only does winning an award give you a great new addition to your book’s listing on Amazon, Goodreads, and elsewhere that will boost your profile among new potential readers; not only does winning an award give you a great excuse to re-release your book in a new e-book or physical edition (after all, an award notice makes for a great new feature of your cover design); not only does winning an award do all of these things, but it also provides affirmation of your hard work and conversation fodder for the rest of your life.

The 2016 CIPA EVVY Awards differed, of course, a little from their 2013 ancestors. (And I’m not just speaking about the contest entries themselves.)  The EVVYs closed to entries this year in May and the Awards Banquet was held in August.  (August 20th, to be precise.)  In a gesture to its own growing profiles, the banquet wasn’t held in a hotel this year, but in a museum–the Forney Museum of Transportation.  (A beautiful place if you haven’t been.)

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By all accounts, the awards themselves were a blast.  I take great pride in knowing that the self-publishing company I and several other of the bloggers here at SPA  work for (Outskirts Press) made the list of winners–regularly–and that we are in very good company.  Take a look at the list of all the 2016 CIPA EVVY winners!  Scan through the list of author names, and through their publishers.  I’ve never seen such a diverse list of hybrid and self-publishing companies, D.I.Y.-ers, and interesting book titles.

Clearly, I have some new reading material to get through!

Thanks for reading.  If you have any other ideas, I’d love to hear them.  Drop me a line in the comments section below and I’ll respond as quickly as I can.  ♠


Kelly

ABOUT KELLY SCHUKNECHT: Kelly Schuknecht is the Executive Vice President of Outskirts Press. In addition to her contributions to the Outskirts Press blog at blog.outskirtspress.com, Kelly and a group of talented marketing experts offer book marketing services, support, and products to not only published Outskirts Press authors, but to all authors and professionals who are interested in marketing their books and/or careers. Learn more about Kelly on her blog, kellyschuknecht.com.

 

 

From the Archives: “Self Publishing Authors Beware: Cheaper isn’t Always Better”

Welcome back to our Tuesday segment, where we’ll be revisiting some of our most popular posts from the last few years.  What’s stayed the same?  And what’s changed?  We’ll be updating you on the facts, and taking a new (and hopefully refreshing) angle on a few timeless classics of Self Publishing Advisor.

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[ Originally posted: February 25th, 2015 ]

I recently saw a commercial with the message “cheaper isn’t always better.” The advertisement illustrates that cheap is good and sushi is good, but cheap gas station sushi isn’t good (or something like that, I’m sure you’ve seen it).  This analogy immediately made me think of self publishing. For authors considering self publishing, it is important to remember that cheaper isn’t always better. When choosing a self publishing company, consider these two questions.

1. What are the upfront costs, the per book cost and royalties?

You may find a company that has incredibly low per book author costs, but don’t let that govern your decision.  Just because a company promotes a low per book cost doesn’t mean they are the best bargain — they may have high upfront costs and low royalties.  And just because a company offers low upfront costs doesn’t mean they are the best bargain — they may have high per book costs, low royalties and even requirements for you to purchase hundreds of books yourself.  You must find a good balance of upfront costs, per book cost and royalties.  Consider all of this when self publishing.

2. What services are available?

In many cases, the cliché “you get what you pay for” is true, and self publishing is often one of those cases. Not all self publishing companies are created equal, and you need to consider your professional goals and needs when choosing a company. A cheaper company often does not offer all the services and support needed to create a quality book, and if you want to be respected as an author and sell books, you need to offer your readers a quality product.

Ultimately, the self publishing company you choose depends on your goals and needs as an author. Some people can go with the cheapest option and be completely satisfied, but many serious authors find that spending a little more is worth the extra expense.  You want to find a company that will produce a top-quality product, offer you plenty of options such as professional editing and custom covers, and a variety of options for marketing and promoting your book.  As you research self publishing companies, be sure to consider all the costs as well as the value of the services offered. You may just find that “cheaper isn’t always better.”

by Jodee Thayer

You know all about hidden fees and the small print, don’t you?  At some point or another, we’ve all fallen victim to it: in paying off student loans, in signing a work contract, in paying for that one trip to the emergency room six years back, in getting called up for jury duty–and of course, in selecting a company to self-publish your book.  Back in the early age of the internet, when everything was wild and self-publishing was as yet an unformed and unregulated process, lots of people were straight-up swindled out of their money by scam websites advertising cheap publication, no problem, no questions asked.

These days, you’re a lot less likely to run across a mustache-twirling self-aware villain than you are to be taken advantage of by a legitimate, if soulless and heartless, company.  These companies offer–you guessed it–real and legitimate services, but they do so in a way that deliberately obscures the real costs beneath layers and layers of fine print.  The only way to really know what you’re getting when it comes to a self-publishing company is to read every line of the original agreement as well as every line of every product bundle–and to verify with past customers that they got exactly what they paid for in addition to quality customer service, and that they were never strong-armed into paying for services they didn’t want or need, used-car-salesmanlike.

sale

The first step to a successful (and enjoyable) self-publishing experience is to shop wisely, and only go into business with a company you trust.  Can you trust Amazon to put your needs–one customer in a billion–first?  Probably not.  How about a smaller family-run company or passion project?  You’re probably on the right track there.  The second step is not to equate cost with quality–to recognize that hidden fees are reprehensible, yes, but that there are also delayed costs in publishing.  A cheaper cover design option now might cost less now, but the cost is simply delayed–a few months down the road, it becomes clear that a cheap and unattractive book cover is, yes, costing you.  Costing you customers!  The same goes for poor interior design, and poor marketing.  You might have savvy in some of these areas, but it’s rare for an author to have a deft hand with both Photoshop and listserv blasts.  The key is in knowing your strengths and taking advantage of them, and knowing the strengths of your publishing platform–and being willing to pay for the ones you need.

Because, ultimately, the truth of the matter is that pretty much every product on the planet, including your self-published book, is inevitably shaped by one simple formula, and it’s not “lower cost = better service.”  Rather, the formula that shapes your book’s destiny is instead:

quality of service × expense of production = quality of product

And the thing about a formula like this is that if you reduce either of the terms, service or cost, the quality of the product can only go down.  Now, every company starts at a different point; some self-publishing and hybrid service really do offer better offerings for the same price as others.  That has to be researched, and can only truly be verified by checking in with the experts and with past customers of all of the different companies you have an eye on.  (Research is never a bad idea.)  As long as you are looking for balance in all things–between costs now and later, between time and energy and skill set and the challenges before you, I’m confident you’ll make the best choice in what services you pay for!

better service lower cost balance

 

Thanks for reading.  If you have any other ideas, I’d love to hear them.  Drop me a line in the comments section below and I’ll respond as quickly as I can.  ♠


Kelly

ABOUT KELLY SCHUKNECHT: Kelly Schuknecht is the Executive Vice President of Outskirts Press. In addition to her contributions to the Outskirts Press blog at blog.outskirtspress.com, Kelly and a group of talented marketing experts offer book marketing services, support, and products to not only published Outskirts Press authors, but to all authors and professionals who are interested in marketing their books and/or careers. Learn more about Kelly on her blog, kellyschuknecht.com